Terms & Conditions

Ozzy James Events is the trading name of Northwest Entertainments LTD

which is a registered company in England and Wales, (09495809).

Interpretation

In this Agreement the following words shall have the following meanings:

DEPOSIT means a non–refundable payment being a partial payment of the total fee stated on the booking confirmation payable by You to Us.

DATE OF VENUE means the day on which the planned social occasion will take place.

EVENT means the purpose or reason for the planned social occasion.

BOOKING CONFIRMATION means any supporting documentation agreed between the Parties which form part of this

Agreement, which shall include (but not be limited to) details of:

· You as the Client.

· the Event or Venue where You require Us to provide and set–up the Props.

· the Date of the Event.

· the Props you require Us to hire to You.

· any other relevant information.

1. Confirming The Booking

I) ‘Confirmation’ will mean any verbal, electronic or written acceptance of this booking by the ‘client’ and ‘Northwest

Entertainments Ltd’

II) All bookings take effect immediately upon ‘confirmation’ or payment of the deposit.

III) Non–signature/non–return of contract is not sufficient to cancel the booking or non acceptance of these terms.

IIII) Upon ‘confirmation’ of the booking or receipt of the deposit, Northwest Entertainments Ltd’ will issue a contract to the ‘client’ to detail the services, props and equipment to be supplied.

2. Changes To Contract

The agreed booking fees may be subject to change

(in agreement with both the ‘client’ and ‘Northwest Entertainments Ltd’)

If any details on the contract are altered, all changes to the contract must be arranged & agreed by Northwest Entertainments Ltd in advance of the event

An admin fee of £25 will be charged to the client and added to any balance for the time incurred to make changes to the contract.

3. Payment Of Fees

The agreed booking deposit is due at the time of booking.

Payment is made by a secure online payment link and invoice or bank transfer.

Unless otherwise agreed by Northwest Entertainments Ltd, balances are payable no later than 45 days prior to the event.

In the event the final balance is not cleared within 45 days prior to the event date, this will be deemed as a cancellation

4. Cancellations

Deposits are non refundable or transferable even in the event of a situation out of, or beyond your and our control, this includes the forced closure or restrictions placed on your venue.

Should you have to cancel you must inform us in writing asap (hand delivered or recorded delivery), not via email or text message.

Should a cancellation be made and more than the required deposit has been paid, we reserve the right to withdraw charges already made to ourselves and paid to suppliers such as staff and admin costs.

This will include any deposits made to secure items for your event, the time spent on corresponding,

supplying booking contracts and amending bookings.

If a booking is cancelled:

Less than 9 months before the event 100% of the balance will become due.

Between 9-12 months before the event 50% of the balance will become due.

More than 12 months before the event will incur loss of deposit paid.

We reserve the right to make reasonable charges for consultation, correspondence and preparation to booking contracts and booking confirmations.

Our fees include:

Consultation (in person or by telephone) – £35

Preparation of documents (confirmation etc) – £25

5. Changes To The Booking

Any request for a change in the Event Date must be made no less than 12 weeks in advance of the original event date. Change is subject to stock availability, and receipt of a new Agreement.

Additional costs may be incurred if changes exceed the price already quoted.

Once final payment of the total fee has been made, amendments cannot be made to your original order, however, additional items can be added once you have accepted a new quote.

6. Client Responsibility

It is the sole responsibility of the client to inform the venue booked of what is included in their booking and to ensure the venue has sufficient space for the items booked.

It is also the responsibility of the client to ensure reasonable safe access to the venue is available on the agreed delivery/setup times, with parking space to accommodate our delivery vehicles.

If access to the venue/address cannot be obtained on the agreed times, this will incur a delay in setting up of which Northwest Entertainments Ltd hold no responsibility.

You shall be responsible for the overall care of the items hired.

You agree not to allow any of your guests to cause damage to any of the hired items, attach any non–authorised

Items to any of the props or mishandle any of the props’ place any of the props near direct heat or manually move the props’ without Northwest Entertainments’ authorization and help

7.NorthwestEntertainments Ltd Service Guarantee

I) Northwest Entertainments Ltd agrees to provide a service that is to the best of their ability and reflects fully the likeness of the advertised product/item/service.

Northwest Entertainments Ltd will make every effort to ensure their service is outstanding and adhere to the client’s wishes within all reasonableness, be polite and courteous with the client, their guests and all venue staff and contractors.

II) Northwest Entertainments Ltd agrees to provide all equipment required to undertake their service, unless the equipment has been contractually agreed to be provided by the ‘client’ or a third party.

8. Withdrawal Of Services

I) In the case of verbal and/or physical violence towards the company or any person/person’s connected with Northwest Entertainments Ltd, the client may be asked to have this/these people removed from the venue if an agreement regarding this can not be resolved then the service’s of Northwest Entertainments Ltd will be stopped, and the client will be liable for the remainder of any booking fee’s due.

II) In the case of damage being caused to any equipment (either belonging to contracted to or leased to Northwest Entertainments Ltd) by the client or any person/person’s at the event the service’s of Northwest Entertainments Ltd may be stopped, and the client will be liable for the remainder of any booking fee’s due.

The client will also be fully liable for any damage to equipment (either belonging to contracted to or leased to Northwest Entertainments Ltd),

payment for any damaged equipment should be received by

Northwest Entertainments Ltd within 7 days of the event or further cost’s may be charged.

9. Force Majeure

In cases of ‘Force Majeure’ (which shall be known as war, fire, death, other capacity certified by a properly qualified medical practitioner, epidemic, accident, civil commotion, national calamity, order of Government or Local Authority having jurisdiction in the matter, changes in law, foreign government policy, act of God, which are not attributable to any act or failure to take preventive action by the ‘client’, then the client’ may cancel this booking without penalty other than loss of deposit and administrative costs.

10. Hired Equipment

Hired equipment will remain the property of Northwest Entertainments Ltd at all times.

During the period of hire, the client is solely responsible for the hire goods and must insure against all risks.

The client undertakes to keep the hired goods in excellent order and condition and to return all equipment to Northwest Entertainments Ltd in such order and condition.

Stickers and branding cannot be used without the prior permission of Northwest Entertainments Ltd .

Nothing can be attached to the furniture / machines without the permission of Northwest Entertainments Ltd.

11.Delivery, Installation and Collection

Northwest Entertainments Ltd will endeavor wherever possible to ensure that pre–agreed delivery and collection times are adhered to. Unless otherwise agreed Northwest Entertainments Ltd require at least 2 hours clear access to any locations where our items are to be installed before use.

Unless otherwise agreed, all services are installed and delivered 1 hour before the start time of the event.

Items are also collected and removed at the end of the hire period.

Additional charges and idle time maybe added should services / equipment be required to be installed at an earlier time.

Idle time charges vary based on the services and booking.

Should the event space require access via a lift or stairs this should be advised by the client prior to completing a booking, and may be subject to an additional charge.

Northwest Entertainments Ltd reserves to right to refuse installation of the hired equipment should it feel the location is not suitable / safe to do so, without refund.

Once on location the hired equipment cannot be moved from one site to another by the Client.

An additional charge may apply for wait time if a site is not available for set up at the time stated for delivery.

An additional full–day hire fee may apply if items are not ready for collection end date / time stated on the booking confirmation.

In the event of any equipment requiring repair as a result of the client’s negligence, misuse or abuse, then the Client shall bear the cost of any such repair.

12. Dance Floor Installations

We can only provide and install our dance floor on a solid and flat area.

No furniture such as a tables or chairs are to be placed on the dance floor.

Please check with us before proceeding with a booking if you are unsure of these conditions.

If our installation team arrive at the venue and feel that the conditions are unsuitable we reserve the right to refuse the installation without refund unless explicitly agreed in writing by us.

In the case where it is unsafe or unsuitable to lay the full coverage of the ordered floor, our team will install the most appropriate size they can.

13. Late Payment and Liability

You will indemnify us against any and every expense, financial loss, claim or proceedings whatsoever or damage to or loss of property arising out of the delivery, use, non–use, repossession, collection or return of the equipment or any part of it.

In accordance with late payment legislation, our company charges debt recovery costs and interest on late payments (the Bank of England Reference rate plus 5%). This means that interest will continue to accrue daily on your outstanding debt from the date the debt became due.

15. Disclaimer

Northwest Entertainments Limited accepts no responsibility for any injuries or claims whilst using Northwest Entertainments Limited’s hired equipment

Any delays by the venue or client will not influence the finish time, extensions will be at the discretion of our staff.

Northwest Entertainments Limited reserve the right to work in a safe environment.

If at any time our operators feel compromised or intimidated by the behavior of guests or they feel the equipment may be in danger of damage, we reserve the right to immediate withdrawal from the event. No refund will be issued.

Any dissatisfaction of service provided by us must be made during the operating time of the booking, so that we can attempt to rectify the situation.

Northwest Entertainments Limited reserves the right to substitute and/or subcontract any goods for appropriate alternatives in the event that the actual goods quoted for are not available.

The exchange of copies of this Agreement and original signatures by electronic mail transmission shall constitute effective execution and delivery of this Agreement in place of the original Agreement for all purposes.